Se habla español.
Interpreters available for other languages.
The ROAR Center is a recognized Center at the University of Maryland, Baltimore
410-706-2781
Se habla español.
Interpreters available for other languages.
The Rebuild, Overcome, and Rise (ROAR) Center
A Recognized Center at the University of Maryland, Baltimore
520 West Fayette St., Baltimore, MD 21201
Effective Date: March 17, 2026
The Rebuild, Overcome, and Rise (ROAR) Center (“ROAR,” “we,” “us,” or “our”) is committed to protecting the privacy of personal information gathered from supporters, visitors, and all individuals who interact with our website at roarcenter.org. We recognize that many people who visit our site may be survivors of crime who deserve to have their privacy and personal safety treated with the utmost care and discretion.
This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have. Please read this policy carefully. If you have questions, please contact us at roaroutreach@umaryland.edu.
We collect information in two ways: information you give us directly, and information collected automatically when you visit our site.
Contact form. Our Contact Us page includes a form for general inquiries. The form asks you not to include sensitive personal details in your message — please describe your reason for reaching out generally, and a staff member will follow up with you. The fields we collect are:
Service provider referral form. If you are a service provider referring a client, you may submit information through our external referral form hosted on Qualtrics (University of Maryland, Baltimore). That form is governed separately by UMB’s data practices. The ROAR Center receives referral information submitted through that form for the purpose of coordinating services.
Email newsletter (Mailchimp). If you subscribe to receive news and updates from ROAR via the sign-up form on our website, we collect:
Donations. If you donate to ROAR online through GiveCampus, you will be asked to provide payment and contact information directly to GiveCampus. See Section 4 for details on how donation information is handled.
When you browse our website, technical and behavioral data is collected automatically through Google Analytics and our cookie management system. This may include your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of your visit, time spent on pages, device type, and general geolocation. This data is used in aggregate form to understand how our site is used and to improve it. It is not used to identify you personally. See Section 5 for full details on the cookies used.
We use the information we collect for the following purposes:
We do not use your personal information for automated decision-making or profiling. We do not sell your information to third parties.
Email addresses collected through our website are used only by ROAR staff and contracted service providers to contact you or send emails based on your request for information or your opt-in to our marketing list. We do not sell, rent, or share email addresses with outside organizations for their own marketing purposes.
For those who opt in to our marketing email list, ROAR will only use your email address to send information about ROAR and our partners, such as news, events, special programs, and fundraising.
You may unsubscribe from ROAR marketing email at any time by clicking the unsubscribe link in any email, emailing us at roaroutreach@umaryland.edu, or sending a written request by mail to the address in Section 14.
Online donations to ROAR are processed through GiveCampus, a third-party platform. When you donate, your payment card information is transmitted directly to GiveCampus and is used only for that transaction. In the case of recurring (e.g., monthly) donations, GiveCampus retains your payment information securely to process each recurring gift.
ROAR does not receive, store, or transmit your credit card information. If you provide a mailing address or email address with your donation, we will send an acknowledgment of your gift. Please review GiveCampus’s privacy policy for details on how your financial data is handled.
Our website uses cookies — small text files placed on your device — and similar technologies. We use a cookie consent manager that allows you to accept, reject, or customize your preferences by category. The categories and specific cookies in use are described below.
These cookies are necessary for the website to function and cannot be switched off.
| Cookie Name | Description | Duration |
|---|---|---|
| Cookie Preferences | Stores the user’s cookie consent preferences as set via the cookie consent manager | 30 days |
These cookies are set if you post a comment on our website and are used to track comment authorship across sessions.
| Cookie Name | Description | Duration |
|---|---|---|
| comment_author | Tracks the comment author across sessions | Session |
| comment_author_email | Tracks the commenter’s email address across sessions | Session |
| comment_author_url | Tracks the commenter’s URL across sessions | Session |
Google reCAPTCHA is used to protect our contact form from spam and bot submissions. It sets a cookie to perform its risk analysis. For more information, see Google’s Privacy Policy.
| Cookie Name | Description | Duration |
|---|---|---|
| _GRECAPTCHA | Set by Google reCAPTCHA for the purpose of providing its risk analysis when the challenge is executed | 179 days |
We use Google Analytics to collect anonymized statistics about how visitors use our site. These cookies are only set if you accept the Statistics category via our cookie consent manager. For more information, see Google’s Privacy Policy.
| Cookie Name | Description | Duration |
|---|---|---|
| _ga | Used to identify unique users across sessions | 2 years |
| _ga_ (GA4) | Used to identify users in Google Analytics 4 | 2 years |
| _gid | Used to identify users for 24 hours after last activity | 24 hours |
| _gat | Used to throttle the rate of requests to Google Analytics servers when using Google Tag Manager | 1 minute |
| _gali | Used by Google Analytics to identify which links on a page are being clicked | 30 seconds |
| _gac_ | Contains information related to marketing campaigns; shared with Google Ads when accounts are linked | 90 days |
| __utma | Used to identify users and sessions (legacy Universal Analytics) | 2 years after last activity |
| __utmb | Used to distinguish new sessions and visits (legacy Universal Analytics) | 30 minutes after last activity |
| __utmc | Used with legacy Urchin versions of Google Analytics to distinguish new sessions | End of browser session |
| __utmt | Used to throttle Google Analytics server request rates (legacy) | 10 minutes |
| __utmv | Stores custom data set via the _setCustomVar method (legacy) | 2 years after last activity |
| __utmx | Used to determine whether a user is included in an A/B or multivariate test | 18 months |
| __utmz | Contains information about the traffic source or campaign that directed the user to the site (legacy) | 6 months after last activity |
You can manage your cookie preferences at any time using the cookie consent manager on our website. You may also control or delete cookies through your browser settings — most browsers allow you to refuse new cookies, delete existing ones, or receive a warning before cookies are stored. Please note that disabling certain cookies may affect site functionality. To opt out of Google Analytics specifically, you may use the Google Analytics Opt-Out Browser Add-on. For general information on managing cookies, visit allaboutcookies.org.
Our website relies on several third-party services, each with its own privacy policy. We encourage you to review these directly:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Website usage statistics and visitor behavior analysis | policies.google.com/privacy |
| Google reCAPTCHA | Spam and bot protection on the contact form | policies.google.com/privacy |
| Mailchimp (Intuit) | Email newsletter management and delivery | intuit.com/privacy |
| GiveCampus | Online donation processing | givecampus.com/privacy |
| Qualtrics (UMB) | Service provider referral form | qualtrics.com/privacy-statement |
| University of Maryland, Baltimore | Institutional affiliation; UMB systems may be used to support ROAR operations | umaryland.edu/privacy |
We do not sell, rent, or loan your personal information to any outside organization. We may share your information only in the following limited circumstances:
We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law or our institutional obligations.
Your personal information is stored behind secured networks and it is ROAR’s policy to keep it confidential. All personal information submitted to ROAR via this website is transmitted using SSL (Secure Socket Layer) encryption, which scrambles data before it is sent to us. Our website uses HTTPS for all connections, and the contact form is protected by Google reCAPTCHA.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at the address in Section 14.
A note for survivors: If you are concerned about your privacy or safety when using this site, we recommend that you do not include specific personal details in the contact form message field. Our form includes a reminder of this. If you need to speak with someone confidentially, please call us directly at 410.706.2781.
Depending on where you live, you may have certain rights regarding your personal information, including:
Residents of California are afforded additional rights under the California Consumer Privacy Act (CCPA). Residents of the European Economic Area or the United Kingdom may have rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the information in Section 14. We will respond to your request within 30 days.
ROAR does not seek to collect personal information about children through our website. Visitors under the age of 13 should not submit any personal information to this site — including through the contact form, the newsletter sign-up, or by making a donation — without the assistance of a parent or legal guardian.
If we learn that we have collected personal information via this website from a child under 13, we will delete that information promptly. These practices are in place to ensure child privacy and safety and in compliance with the Children’s Online Privacy Protection Act (COPPA). To learn more about COPPA, visit the Federal Trade Commission.
Our website contains links to external websites, including partner organizations, funders, news outlets, and the University of Maryland, Baltimore. Links to other websites do not imply an endorsement of those sites or their content, nor does a link to our site imply that any linked organization endorses our content. Once you leave our site, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any external site you visit. We are not responsible for the privacy practices or content of those sites.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or institutional obligations. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this page periodically. Your continued use of our website after any changes constitutes your acceptance of the revised policy.
If you wish to exercise any privacy right, delete your personal information, opt out of future communications, or have any questions or concerns about this Privacy Policy, please contact us:
The ROAR Center
520 West Fayette St.
Baltimore, MD 21201
Phone: 410.706.2781
Email: roaroutreach@umaryland.edu
Website: roarcenter.org/contact-us
We aim to respond to all privacy-related inquiries as soon as possible.
See also: Cookie Policy